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How to Purchase:
All prices shown on this website are in US Dollars and are subject to change without notice. Washington State Sales taxes will be added for all shipments bound to locations within Washington. If you are purchasing on behalf of a client in the State of Washington, we will need your resale certificate in order to avoid paying the sales taxes. That can be faxed to 360-752-1612 or emailed to email@example.com
How to Place your Order:
Our lights are available on-line through our Web site, by phone or by fax. If you call our toll-free number (888-841-1810) Monday - Friday, 9AM to 4PM (Pacific Time), please have your credit card and order information ready.
Order Lead Time:
Except for a select list of products which maintain in-stock, all of our lights are custom made to your order, so please allow approximately 3 weeks before shipment. We do our best to keep our top sellers in stock and ready for immediate shipment. This information is maintained on the website and stock information is shown on each product page when all available product options are selected.
Even though each of our lights is made to order, our goal is to ship your order within 14 business days of our daily order cutoff. Our production schedule is set-up so that lights ordered by 2 PM (Pacific Time), are placed into production on the very next day and usually start shipping two weeks later. If you require faster order turnaround, please contact us with your requirements and we will try to accommodate a tight building schedule.
We ship our lights from our factory in Bellingham, WA via FedEx ground. Shipment time varies, but allow 1 week for delivery. If you require faster shipping time, please let us know at the time of order and we will calculate the additional expedited shipping charges for you.
For orders totaling less than $400, we will add 8% to the order to cover shipping costs. For orders over $400, we offer FREE shipping on our light fixtures when shipped to points within the continental USA using standard FedEx ground service. For shipments to Canada. in addition to the cost of the light, we are required to collect the 5% GST on all Canadian shipments, plus a 3% brokerage fee plus. Our free shipping offer only covers the cost of standard FedEx or USPS shipping charges via a “Ground” method of shipment. For orders going to Alaska and Hawaii, we will need to provide you actual shipping charges